Terms of Service

01About Us

Hickory Ridge Inc. is a landscaping and outdoor development company registered in the State of New York, providing services including but not limited to slabbing, block paving, brick layering, fencing, drainage, and landscape installation.

02Age Requirement

You must be at least 18 years of age to use our website, engage our services, or opt in to our text messaging program. By accessing or using any part of our website, services, or SMS program, you represent and warrant that you are 18 years of age or older. We do not knowingly collect information from, provide services to, or send text messages to individuals under the age of 18. If we become aware that a user is under 18, we will promptly terminate their account and delete any associated personal information.

03Use of Our Website

You agree to use our website for lawful purposes only. You may not:

• Use the website in any way that violates applicable laws or regulations
• Attempt to gain unauthorized access to any part of the website, servers, or related systems
• Transmit viruses, malware, or any malicious code
• Interfere with or disrupt the website's operation
• Impersonate any person or entity or misrepresent your affiliation
• Scrape, copy, or reproduce website content without permission

04Services

Hickory Ridge provides landscaping and outdoor development services as described on our website. All services are subject to a written agreement, estimate, or work order between Hickory Ridge and the customer. The specific scope, timeline, pricing, and deliverables for any project will be set forth in that separate agreement.

Estimates and quotes provided through our website or initial communications are non-binding until confirmed in writing. Final pricing may vary based on site conditions, materials, and scope changes.

05Quotes, Estimates & Payment

• Quotes are valid for 30 days unless otherwise stated
• Deposits may be required to secure scheduling and cover initial material costs
• Payment terms will be specified in your project agreement
• Late payments may be subject to interest charges as permitted by New York law

06Cancellation & Refunds

Cancellation and refund terms will be specified in your individual project agreement. Customers in New York have certain cancellation rights under state law, which will be honored in accordance with applicable regulations.

07SMS / Text Messaging Program Terms

Description of SMS Program

Hickory Ridge Inc. operates a text messaging program that sends SMS communications to customers and prospects who have provided explicit opt-in consent through our website form located at https://hickoryridgeinc.co/opt-in-form. This program is operated by Hickory Ridge Inc. and is subject to these Terms, our Privacy Policy, and applicable law, including the Telephone Consumer Protection Act (TCPA) and CTIA guidelines.

Messaging Use Cases

Messages sent under the Hickory Ridge Inc. SMS program include, but are not limited to, the following categories:

• Appointment confirmations and reminders for scheduled consultations, site visits, and service appointments
• Quote follow-ups after on-site consultations, estimate requests, and pricing discussions
• Invoice and payment reminders for active, completed, or overdue projects
• Project status updates regarding scheduling changes, weather delays, or completion milestones
• Seasonal promotions and discounts on landscaping, outdoor development, and related services
• Customer service responses to inquiries initiated by the customer

Consent & Enrollment

By opting in to receive text messages from Hickory Ridge Inc., you acknowledge and agree that:

• You are at least 18 years of age
• You consent to receive text messages at the mobile number you provided
• You are the account holder of that mobile number, or you have authorization from the account holder to opt in
• You have read and agreed to these Terms of Service and our Privacy Policy
• Your consent to marketing messages is not required as a condition of purchasing any goods or services

Message Frequency & Charges

Message frequency varies based on your activity and interaction with Hickory Ridge Inc. Standard message and data rates may apply based on your mobile carrier plan. Hickory Ridge Inc. is not responsible for any charges imposed by your mobile carrier. Consult your carrier for details about your messaging plan.

Opt-Out & Help

You may opt out of the SMS program at any time by replying STOP to any message you receive from Hickory Ridge Inc. After opting out, you will receive a single confirmation message and will not receive further texts unless you opt back in. For assistance, reply HELP to any message, or contact us using the information at the bottom of this page.

Support Contact

For questions or support related to our SMS program, contact us at [email protected].

Carrier Liability

Carriers are not liable for delayed or undelivered messages. Hickory Ridge Inc. is not responsible for any failure of third-party telecommunications providers to deliver messages.

Privacy & Data Handling

No mobile opt-in information or consent data will be shared with third parties or affiliates for marketing or promotional purposes. Full details regarding data handling are provided in our Privacy Policy.

08Intellectual Property

All content on our website, including text, graphics, logos, images, photographs, videos, and software, is the property of Hickory Ridge Inc. or its licensors and is protected by United States and international copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.

09Third-Party Links

Our website may contain links to third-party websites for your convenience. We do not endorse, control, or assume responsibility for the content, privacy practices, or terms of any third-party websites. Your use of third-party websites is at your own risk.

10Disclaimer of Warranties

Our website and its content are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. To the fullest extent permitted by law, Hickory Ridge disclaims all warranties, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

Service warranties, if any, will be specified in your individual project agreement.

11Limitation of Liability

To the fullest extent permitted by law, Hickory Ridge Inc., its owners, employees, and affiliates shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of our website, services, or text messaging program, even if we have been advised of the possibility of such damages.

Our total liability for any claim arising out of or relating to these Terms or our website shall not exceed the amount you paid to Hickory Ridge for the services giving rise to the claim, or $100, whichever is greater.

12Indemnification

You agree to indemnify, defend, and hold harmless Hickory Ridge Inc., its officers, employees, and affiliates from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising out of your use of our website, violation of these Terms, or infringement of any third-party rights.

13Governing Law & Jurisdiction

These Terms are governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law principles. Any dispute arising out of or relating to these Terms or our services shall be resolved in the state or federal courts located in Wayne County, New York, and you consent to the jurisdiction of those courts.

14Changes to These Terms

We reserve the right to update or modify these Terms at any time without prior notice. Changes will be effective upon posting to our website with a revised "Last Updated" date. Your continued use of our website or services after changes are posted constitutes your acceptance of the updated Terms.

15Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

16Entire Agreement

These Terms, together with our Privacy Policy and any separate project agreements, constitute the entire agreement between you and Hickory Ridge Inc. regarding your use of our website and services.